Trust is the mutual respect for and confidence in people. Trust recognizes the importance of individuals and appreciates their diverse opinions. Trust compels us to share information and encourage new ideas. It requires an open, honest, forthright manner.

Self-confident people take initiative, handle the unexpected, stand behind their convictions and support the efforts of others. They take bold, innovative, creative actions, capitalize on opportunities, make sound decisions quickly, and mobilize the best resources for rapid action.

Teamwork is personal involvement and collaboration in a team environment. It includes setting a common goal in support of business objectives, making an individual commitment to the team’s success and recognizing the success of the team.

Being accountable means every employee assumes ownership and responsibility for his or her own work, regardless of the job they perform. Being accountable means making decisions and holding oneself responsible for the consequences of those choices.

Doing what’s right is being honest, ethical, and having personal and professional integrity. It means consistently treating all people fairly, delivering on promises, and taking personal responsibility for your actions.